We have a very effective Xelion integration for “all Datto (Autotask) users”. This new integration increases productivity in your company by up to 300%. This is partly due to the fact that the customer card or the ticket is immediately displayed, and the ticket is directly and automatically put in the customer’s name. Furthermore, from the very first second of contact with a customer, there is immediate time recording of customer transactions.

LINKING DATTO TICKET POP-UP WITH XELION

• When incoming line is accepted, a customer card/ticket is displayed immediately
• Quick and efficient display of all information of the relation for the employee
• Immediately visible “NEW ticket” to start “incident” handling (time recording from the first second)
• You can also use ‘transfer between department(s)’ to send the customer information to the next department/person