Microsoft Dynamics CRM develops modern business software to automate companies and organisations from all industries. By linking Dynamics CRM to Xelion, users can call VolP and use Xelion directly from Dynamics CRM.

LINKING MICROSOFT DYNAMICS CRM WITH XELION

• Synchronising customer data from Dynamics CRM
• Call your contacts directly from the Dynamics CRM environment
• The History function adds a note of each outgoing and incoming call to the customer card, giving you an overview of all the contact moments you have had with your customer
• Customer details are quickly at hand by automatically displaying the customer card upon an incoming call from your customer
• Via the dashboard, you can scale up or down licences, create and delete dashboard users and synchronise or schedule address books