The integration of WhatsApp Business in Xelion means that organisations can now communicate with their contacts via WhatsApp. Besides incoming chat, SMS and phone calls, it is now possible to receive, process and manage incoming WhatsApp messages in one central place in Xelion. With one fixed number where all communication for Sales or Support employees arrives.
LINKING WHATSAPP WITH XELION
- By integrating WhatsApp Business into Xelion, business organisations with a WhatsApp Business account can now engage in 1-to-1 conversations with consumers
- This way, every customer contact that takes place via telephony, webchat, sms or WhatsApp is organized and managed in Xelion
- Because Xelion also supports integration with CRM applications, the information and contact history that is centrally recorded can be optimally mapped and analysed
Monthly cost per number
99,- (Whatsapp Business Essential subscription)