Zendesk develops user-friendly customer service software that grows with the business. This link offers a new possibility for Zendesk support users to link smartly with Xelion. The solution offers an alternative to Zendesk Talk, which automates work for call centre employees. Employees can benefit from all the advantages that Xelion offers.

LINKING Zendesk WITH Xelion

• Make calls directly from Zendesk
• Create tickets directly in Zendesk
• Save an automatic call recording with the ticket
• Link the ticket directly to an existing customer

*  Click-to-dial not available on Mac