Latest news
Our award win and what it means
In May this year, Xelion won Communications Vendor of the Year at the Technology Reseller Awards. This was an honour. But more than that, it was a milestone for our UK channel presence. So, now that a little time has passed, I thought it was a good time to reflect on...
Xelion gives the solution to effectively work from home
Remote working has become increasingly popular in recent years as technology has advanced and employers have recognized the benefits of this type of work arrangement. Remote working allows employees to work from anywhere, whether it be from home, a coffee shop, or a...
Xelion celebrates its continued partnership with Red Cactus CRM Integration.
Xelion, a leading cloud communications solutions provider, and Red Cactus, a prominent provider of business integration software, have announced an extended strategic partnership to offer integrated communication and collaboration solutions to businesses worldwide....
Xelion UK’s business growth prompts it to relocate to a larger office
Xelion is excited to announce its move to a new, larger office. This move represents a major milestone for the company and is a testament to its continued growth and success. The new premises offer further workspace designed to meet the needs of our expanding team....
Xelion UK will be present at Channel Live
Xelion, is excited to announce its presence at the upcoming Channel Live event. The company will showcase its innovative telephony software built specifically with channel partners and SME businesses in mind. At the event, Xelion will be showcasing the latest version...
Newark rugby girls’ teams play in Xelion colours.
Xelion UK, a leading technology company, is proud to announce its sponsorship of a U12s to U18s girls’ teams from Newark Rugby Club (RUFC). This exciting partnership aligns with Xelion's commitment to promoting and supporting female athletes and encouraging young...
Xelion announces promotion of Craig Howell to Sales Director.
Xelion, the multi-award-winning cloud telephony provider, is pleased to announce the promotion of Craig Howell to the role of Sales Director of Xelion UK. Craig, who was formerly Partner Director, is an experienced sales professional in the comms industry having...
Xelion announces compatibility with Yealink business headsets
Xelion, the multi-award-winning provider of managed telephony services to the European SME market and Yealink worldwide supplier of communication and collaboration solutions, has completed the compatibility tests for Yealink's business headsets. The outbreak of the...
Call queuing, call recording, and call forwarding are essential tools for building effective customer service in any business.
Call queuing: When customers call a business, they expect to be answered promptly. However, if the business is experiencing a high volume of calls, it can be challenging to answer all of them promptly. This is where call queuing comes in. It allows businesses to hold...
Microsoft Teams and integration with Xelion
Microsoft Teams is a cloud-based service. It contains many tools supporting teamwork and related services, the use of which becomes even more accessible thanks to collaboration. Microsoft Teams supports, for example, cooperation with Office or Skype, i.e. other...
What is Amazon Web Services (AWS)?
Xelion hosts its entire estate with the most advanced data centers in the world powered by AWS. Xelion partners can have the confidence and peace of mind that their customers are in good hands. Amazon Web Services (AWS) is a secure cloud services platform offering...
Hosted telephony for the IT channel
Traditionally there has been a clear divide between the supply and support of IT services and voice telephony. Two distinct channels to the market were established to address the supply of these technologies to customers. But the growth of VoIP technology over the...
What is VoIP and how does it work?
What is VoIP? Voice over Internet Protocol (VoIP) is a type of technology that allows users to make and receive voice calls over an internet connection or other networks that use the IP protocol rather than traditional landlines which are transmitted through...
Differences between VoIP and traditional telephony
What are the basic differences between traditional and internet telephony that you should know about? Internet technology (VoIP) is becoming more popular, especially in small and large companies that make from several hundred to several thousand calls every day. In...
New face in the Xelion marketing team
Nika Bona joined the Xelion’s marketing team a few weeks ago, taking the lead of marketing at Xelion. She will use her skill set to promote the product as well as oversee and manage the execution of different marketing strategies for the company. This series of steps...
Xelion introduces SIP TLS Encryption
Xelion UK, the multi-award winning cloud telephony provider, has announced SIP Transport Layer Security (TLS) for its Xelion 8 hosted telephony platform. SIP TLS offers end-to-end encryption and message authentication via a secure channel using a security certificate...
Xelion’s Continued growth leads to appointment of Marketing Manager!
21 February 2022 Due to continued growth Xelion UK, has announced the appointment of Marketing Manager, Claire Brooks. Claire comes with 14 years experience in corporate Sales and Marketing and most recently successfully running a Social Media Management...
Xelion 8 demonstrated at Channel Live
21 February 2022 Venue: NEC, Birmingham Stand: 114 Dates: 30 – 31 March 2022 At Channel Live visitors can see Xelion 8 demonstrated, the latest iteration of the company’s multi-award winning cloud telephony platform. Xelion 8 is a ‘ground up’ redesign, with new...
Xelion and Cinnovate develop telephony care solutions
25 January 2022 Xelion, the multi-award winning cloud telephony provider, has developed an integrated telephony care solution with Cinnovate, which offers people with disabilities as much independence as possible. Thanks to Xelion's communication platform,...
Xelion announces interoperability with Voiceflex
1 December 2021 Xelion UK, the multi-award winning cloud telephony provider, has announced full interoperability with Voiceflex SIP trunks. The Xelion platform is vendor agnostic which means customers can connect any network, manufacturer, CRM, SIP provider and...
