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    Terms and conditions

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    Privacy Statement

    This privacy statement sets out Xelion’s privacy policy.

    Website

    Personal data that we process
    Xelion processes personal data about you through your use of our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

    • First name and surname
    • Address details
    • Telephone number
    • E-mail address
    • Location details
    • Information about your activities on our website
    • Information about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)
    • IP address
    • Internet browser and device type

    Special and/or sensitive personal data that we process

    Our website and/or service does not intend to collect information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at privacy@xelion.com and we will delete that information.

    Why we need information

    Xelion processes your personal data for the following purposes:

    • To be able to call you if this is necessary in order to be able to perform our services
    • To be able to e-mail you if this is necessary in order to carry out our services
    • Xelion analyses your behaviour on the website in order to improve our website and to tailor our range of products and services to your preferences.

    Sharing with others

    Xelion only provides to third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

    Mapping Website Visits

    Xelion uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. On the one hand, Xelion uses cookies with a purely technical functionality. These ensure that the website works properly, for example, your preferences can be remembered and help us to make the website work properly. They also enable us to optimise our website. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customised content and advertisements.

    You can unsubscribe from cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete any information that has previously been stored in your browser settings.

    Mobile application

    Personal data that we process

    The Xelion application collects the data when you download and register the application. When you register, you always give your name, password and mobile phone number. In addition, the application may automatically collect certain information, including, but not limited to, the type of mobile device you use, the unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use and information about how you use the application.

    Why we need data

    Xelion processes your personal data for the following purposes:

    • You get access to the Xelion mobile application

    Sharing with others

    Xelion only provides to third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

    Desktop application

    Personal data that we process

    The Xelion desktop application can collect data in relation to the operating system, IP address and browser you use. When you log in, we may collect information including the login username and company name.

    Why we need information

    Xelion processes your personal data for the following purposes:

    • You gain access to the Xelion desktop application
    • Access to usage and performance reports
    • To improve the design and performance of our application on specific devices.

    View, modify or delete data

    You have the right to view, correct or delete your personal data. You can send a request for inspection, correction or removal to privacy@xelion.com. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. We will ask you to include your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, etc. in this copy.