Remote working has become increasingly popular in recent years as technology has advanced and employers have recognized the benefits of this type of work arrangement. Remote working allows employees to work from anywhere, whether it be from home, a coffee shop, or a...
Call queuing: When customers call a business, they expect to be answered promptly. However, if the business is experiencing a high volume of calls, it can be challenging to answer all of them promptly. This is where call queuing comes in. It allows businesses to hold...
Microsoft Teams is a cloud-based service. It contains many tools supporting teamwork and related services, the use of which becomes even more accessible thanks to collaboration. Microsoft Teams supports, for example, cooperation with Office or Skype, i.e. other...
